About Us....

Kelly Cruises is a travel company established in 1986 specializing in luxury cruises and tours.  We are located in the heart of the Midwest, in Oak Brook Illinois (about 18 miles west of the city of Chicago.)  “WE MAKE LUXURY CRUISING AFFORDABLE!”  is our slogan and we proudly cater to travelers from all over the world, including Australia and South America... people, who want the finest in service, expertise and value. 

Kelly Cruises is an award-winning agency for Crystal Cruises, Regent Seven Seas, Princess Cruises and Holland America.  As a top producer, our volume in the luxury market is over five million.  We are recommended by Fodor’s Cruise Guide, Frommer’s, and travel writers throughout the U.S.  Condé Nast Traveler Magazine awarded Nancy Kelly, President of Kelly Cruises, for the Seventh Consecutive Year in 2007, as one of the "Top Travel Specialists in the World."

Our business has grown each year and our clients’ tastes and appetites have matured to the more exotic and adventurous travel venues.  Our clients rely on us to recommend more than just cruises.  We also assist with hotels arrangements and unique sightseeing excursions, including private car tours, with English-speaking drivers.  Our expertise and knowledge enables us to offer advice on just about anything under the sun to anywhere in the world.

Kelly Cruises’ staff, the majority of whom have more than 15 years experience each, includes sales agents, group coordinators, sales service coordinators, as well as marketing and website specialists.  We are dedicated to taking care of every important detail, which contributes to the pleasure and satisfaction of our clients’ travel experience.  Collectively, the entire staff has sailed on over 300 cruises on the world’s most popular ships and cruise lines.  We are experts when it comes to matching our clients to the perfect ship and itinerary that best suits their needs.  Our group and volume discounts give us a special advantage not possible to smaller agencies.  We handle everything from World Cruise passengers to honeymooners to individual travelers.  Our groups consist of family and promotional groups of 10 to 500, as well as incentive groups, requiring meetings and events onboard.  Our business is the perfect mix of 60% individuals and 40% groups.

Destinations of special expertise include Alaska Cruises and Tours, Europe, China, Australia / New Zealand, the Caribbean, Hawaii, Tahiti and the Panama Canal.  As cruise specialists, our primarily expertise is on cruise and cruisetour travel.  We will do our best to accommodate hotel and resort travel requests through our destination specialists. 


Dealing with a cruise expert makes a difference

It is more than the lowest fare that gives consumers a compelling reason to use an agency that specializes in cruises.
  • The Best Possible Rates and More:  As a top producer for all major cruise lines, Kelly Cruises has the clout and “volume buying power” to make it happen!  Going direct to the cruise line, tour operator or a small travel agency will not guarantee the best price because the consumer has no buying power.  Our relationship with the cruise lines allows us to pass along not only savings, but enhance your experience with value added amenities such as shipboard credits or other custom amenities on deluxe packages.
  • We stay up-to-date on the most current promotions:  Cruise lines take their best offers to their top producing agencies first.  New offers come in daily.  We provide our clients private publications, periodic newsletters and email news on the latest specials on cruises, tours and resorts vacations.  Some of these specials are priced so low, the cruise lines restrict us from advertising them, except to select clients.  If you would like to benefit from these savings, feel free to complete our client profile to qualify.
  • Recommendations to make your experience memorable:  With more than 20 years experience in the travel industry, Kelly Cruises can recommend where to go, what to see and offer valuable travel tips for making the most of your vacation. It is our goal to sift through the hundreds of choices and recommend the perfect ship or tour based on your wishes. We have unlimited resources, connections and the most knowledgeable agents in the business committed to satisfying your budget and discriminating taste.
  • Problem Solving:  Our specialists can troubleshoot in an emergency, whether is it a last minute change of plans or airline bankruptcy.  They will help you understand all the fine print such as clarifying restrictions, cancellation penalties, travel and health requirements and important details you should know.  We serve as client advocates in the event something goes wrong.
  • Travel Insurance:  Don’t leave home without it.  We have a special arrangement with Travel Guard International Insurance to provide our clients with the best coverage in the industry.  It is one of the few policies available today that provides coverage for pre-existing medical conditions.  Our customized plan actually refunded clients whose travel was affected by 9/11/01.  Travel worry free...ask about Travel Guard Insurance.
  • Analyzing current promotions.  The cheapest is not always the best.  We'll give you our honest opinion.


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