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"We were very impressed with the way that Crystal seems to approach virtually any task. Whatever they do, they do it with class, excellent organization and customer safety in mind. If it is a Crystal event or excursion, you can be certain it is worth the price"

John D.

"This cruise surpassed all expectations. We were greeted at the airport by three couriers who directed us to the transfer coach and from then on every detail was covered by a representative. The cabin was comfortable with a sumptuous king-size bed and balcony."

Sue S.

"My wife and I just returned from a North Atlantic Crossing on-board Crystal Serenity. We have sailed Crystal Serenity many times and for us the overall cruising experience gets better each and every time."

Todd N.

"Thank you for writing out the Kelly Cruise amenities for our September cruise on the Amsterdam. We really appreciate the trips that we arrange through Kelly Cruises and we especially appreciate the service. There is no where else where we feel that we receive the quality of service and personalized care and value that you and Kelly Cruises provide for us. We are very much looking forward to this trip and having booked with you we know that it will be perfect!"

Roxanne P.

"Just a quick note to let you know that you are high on my "to be grateful for" list which is made - mentally at least - around this time of year. Travelling is wonderful and exciting and anxiety-producing for me. Knowing that such competent - and good humor-women are standing by, is a gift. I am grateful for your help and your patience. THANK YOU!!!"

Elizabeth M.

"I appreciate the extra service you are providing and that you're looking out for our best interest. It's SERVICE that distinguishes one agency from another and your SERVICE is great!!!"

Nina A.

"I wanted to let you know how much we enjoyed our Alaska excursion. Thank you for your personal attention to our special need. We truly appreciated having the room at the Hilton at the end of the trip"

Marlene and John K.

"The Shangri-La is beautiful. We spent the day in Stanley Park and had a wonderful dinner at the restaurant in the hotel. We hated to get off the ship and leave the cruise life behind but this is a fantastic way to bridge that world and home! Thanks again for your help."

Carla and Jack Y.

We recommend optional travel protection in the event of having to cancel your trip avoiding travel vendor cancellation policies and more! Choose from AIG TravelGuard, Medjet Assist and On Call International.

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This document introduces you to the travel insurance policy and provides you with general information that may be helpful in understanding the policy.

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AIG Travel continues to closely monitor the Coronavirus (COVID-19) pandemic and its ongoing impact on travel. While we will endeavor to provide periodic updates regarding travel safety, travelers should consult the World Health Organization (WHO) and Centers for Disease Control and Prevention (CDC) websites for the most up-to-date information on the COVID-19 pandemic.


To help you discover ways to explore the world, we're pleased to share our digital magazines, The Travel Experience & Ultimate Experiences.

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Save money and escape the crowds. Hot Deals and multi-port packages. Savings of up to 50%!

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Depending on when your travel is canceled, cancellation charges will be assessed as stated in our the Cancellation Fee Schedule.

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