1415 W. 22nd Street - Tower Floor, Oak Brook, IL 60523

Susan Kelly Costello


Having been trained by both her parents, Susan now considers travel and the travel business part of her DNA. To guarantee KC&T exceeds the high expectations of their clients, Susan has toured and traveled on the many cruise lines we represent. She has visited shipyards to see a ship evolve from an idea to an actual entity. Her passport is heavily stamped from trips to review hotels, meet land tour operators and develop relationships with locals from cities and towns throughout the world. She is well-versed and well-trained in the "business of the business" and oversees all functions from accounting to sales to advertising. She is forward thinking in her efforts to utilize new technology and diverse selling techniques to promote the services of KC&T and share her love of travel with as many people as possible. As the company's Owner, Susan is committed to the continued growth of Kelly Cruises & Tours and maintaining the high standards and quality of service for which we are known and which our clients have come to expect. Yes, she is busy! As Owner, Wife and Mother of twin 8 year old boys, Susan has her hands full but wouldn't have it any other way...she was born for this!

We recommend optional travel protection in the event of having to cancel your trip avoiding travel vendor cancellation policies and more! Choose from AIG TravelGuard, Medjet Assist and On Call International.

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This document introduces you to the travel insurance policy and provides you with general information that may be helpful in understanding the policy.

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AIG Travel continues to closely monitor the Coronavirus (COVID-19) pandemic and its ongoing impact on travel. While we will endeavor to provide periodic updates regarding travel safety, travelers should consult the World Health Organization (WHO) and Centers for Disease Control and Prevention (CDC) websites for the most up-to-date information on the COVID-19 pandemic.


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Depending on when your travel is canceled, cancellation charges will be assessed as stated in our the Cancellation Fee Schedule.

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